Important Notice:
The foot length is not the insole length.
The foot length is not the outsole length.
Foot length < Insole Length < Outsole Length

1. Please choose size according to foot length, (Don't choose size according to your country's usual size !!!)

For Example: If you measure Heel to Toe is 27 cm, Please Choose size 44=US Size 10

3. The size 44(27cm). This 27CM is not insole length or outsole length, it means foot length only.

3. Due to different display and shooting angles, it may be a little color difference from the real one.

***Size chart***

EU Size35=US4.5 =Foot Length 22.1-22.5cm
EU Size36=US5 =Foot Length 22.6-23.0cm
EU Size37=US5.5 =Foot Length 23.1-23.5cm
EU Size38=US6 =Foot Length 23.6-24.0cm
EU Size39=US6.5 =Foot Length 24.1-24.5cm
EU Size40=US7 =Foot Length 24.6-25.0cm
EU Size41=US8 =Foot Length 25.1-25.5cm
EU Size42=US8.5 =Foot Length 25.6-26.0cm
EU Size43=US9.5 =Foot Length 26.1-26.5cm
EU Size44=US10 =Foot Length 26.6-27.0cm
EU Size45=US11 =Foot Length 27.1-27.5cm
EU Size46=US12 =Foot Length 27.6-28.0cm
EU Size47=US12.5 =Foot Length 28.1-28.5cm
EU Size48=US12.5 =Foot Length 28.6-29.0cm

HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and be displayed in your total costs.

--- WHERE DO WE DELIVER?

We provide worldwide shipping.

--- HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

On average, your items need 5-7 business days to be prepared. They will be packed and processed to be shipped after that. The actual shipping time and delivery date may vary depending on the local postal service in your area. Orders may arrive approximately 1-2 weeks after being shipped. For international orders, it may take an additional 5-10 business days. 

--- CAN AN ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer shipping to multiple addresses for a single order. If you would like to have items delivered to multiple addresses, please place those orders separately.

--- DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

For now, our shipping partners are unable to ship to PO Boxes or APO/FPO military addresses, so you need to provide a street address. We apologize for any inconvenience. 

--- WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

If you encounter any issues related to your product, please do not hesitate to contact us at support@shenativeshop.com. We are more than happy to listen and will do our utmost to resolve any problems you may face. Our customer support team is always ready to assist you and ensure that you are satisfied with our service.